Shipping & Handling

Shipping Costs

 

Shipping Method

Cost

Estimated Time (Processing plus Delivery)

Standard Shipping within the United States (Excluding Alaska, Hawaii and Puerto Rico)

$6.99

8 to 15 Business Days

Standard Shipping to Alaska, Hawaii and Puerto Rico

$30

10 to 18 Business Days

Standard Shipping to United Kingdom

$37

8 to 15 Business Days

Expedited Shipping to the United States (Excluding Alaska, Hawaii and Puerto Rico)

Up to $14.99

3 to 6 Business Days

All orders over $99 (after promotions, discounts or coupon codes) to the United States and United Kingdom

Free (Standard Shipping)

 

 

Processing Time

  • Orders with standard shipping received prior 12pm Easter Time, Monday through Friday, excluding holidays, will be processed within 5 business days upon payment validation (Credit Card or Paypal).
  • Orders with expedited shipping received prior 12pm Easter Time, Monday through Friday, excluding holidays, will be processed the same day upon payment validation (Credit Card or Paypal).

Delivery time

  • Orders to the United States (Excluding Alaska, Hawaii and Puerto Rico) and orders to United Kingdom with Standard Shipping will be delivered within 8 to 15 business days after being processed. Business days are Monday through Friday, excluding Holidays.
  • Orders to Alaska, Hawaii and Puerto Rico with Standard Shipping will be delivered within 10 to 18 business days after being processed. Business days are Monday through Friday, excluding Holidays.
  • Orders to the United States (Excluding Alaska, Hawaii and Puerto Rico and the United Kingdom) with expedited shipping will be delivered within 2 to 5 business days after being processed. Business days are Monday through Friday, excluding Holidays.

After placing your order, You will receive a confirmation email. And, once the order is processed, you will receive a second email with the tracking and delivery information of your package.

Unfortunately, at this time we do not ship to P.O. Boxes or APO/FPO addresses

Under your account, you may register multiple shipping addresses. When filling out the shipping information on an order, please specify the shipping address you wish to send the merchandise to. Please note that you can only ship to one address per order.

How do I return an item from my order?

All items purchased at this site are consider FINAL SALES, returns and exchanges are not elegible 

For additional assistance feel free to contact us by email at info@vlfoutlet.com 

Late or missing refunds (if applicable) 

If a considerable amount of time has passed and you have yet to receive your refund, we ask that you first check with your payment institution (bank, credit card company, PayPal, Amazon Pay, Google Pay, Apple Pay, etc.) and see if they have a record of or know a time frame for when your refund will be credited back to you. 

 

After following these steps and a refund still has not been received, please contact us at info@vlfoutlet.com, and we will undoubtedly contact the payment processing company to determine what the issue is and work with you and them to find a solution.